Privacy Policy

Effective Date: July 12, 2026

Double Fault Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you use our services, we may collect:

• Your name, email address, and phone number.
• Information you provide during registration or account creation.
• Registration details submitted through organizations using our platform.
• Technical information such as browser type, device information, and IP address for security and analytics purposes.

Payments

Payments are securely processed by Stripe. Double Fault Digital does not collect, store, or have access to your full credit card or banking information. Payment information is handled directly by Stripe in accordance with their privacy and security practices.

How We Use Your Information

We use your information to:

• Provide and maintain our services.
• Process registrations and purchases.
• Send transactional emails, including receipts, account notifications, one-time login codes, and registration confirmations.
• Respond to customer support requests.
• Improve the performance, reliability, and security of our platform.

We do not sell your personal information.

Email Communications

We collect email addresses to communicate important information related to your account or registrations. These emails are transactional in nature and may include:

• Payment confirmations
• Registration confirmations
• Account verification
• One-time login code emails
• Service-related notifications

Data Security

We use reasonable administrative and technical measures to protect your information. While no method of electronic storage or transmission is completely secure, we work to safeguard the information entrusted to us.

Third-Party Services

Our platform relies on trusted third-party providers, including Stripe for payment processing and email delivery providers for transactional communications. These providers process information only as necessary to provide their services.

Your Rights

You may request access to, correction of, or deletion of your personal information where applicable by contacting us.

Contact

If you have questions about this Privacy Policy, please contact Double Fault Digital through the contact information provided on our website.

This Privacy Policy may be updated periodically. Continued use of our services after changes become effective constitutes acceptance of the updated policy.